Terms & Conditions
Last updated: 17 July 2026
Bombay to the Bay — Terms & Conditions
Operated by Bombay Flavors LLC, Fremont, California
Please read these Terms and Conditions carefully before using our website or placing an order. By accessing bombaytothebay.com or placing an order with us, you agree to be bound by these terms.
1. About Us
Bombay to the Bay is a food truck business operated by Bombay Flavors LLC, a company based in Fremont, California. References to "we," "us," or "our" in these Terms refer to Bombay Flavors LLC.
2. Use of Our Website
You may use our website for personal, non-commercial purposes only. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Transmit any unsolicited or unauthorised advertising or promotional material
- Attempt to gain unauthorised access to our website or systems
- Use automated tools to scrape, crawl or extract data from our website
- Reproduce, copy or redistribute any content from our website without written permission
We reserve the right to restrict or terminate access to our website at any time without notice.
3. Placing an Order
By placing an order through our website, you confirm that:
- The information you provide is accurate and complete
- You are authorised to use the payment method provided
- You understand that this is a pickup-only service and no delivery will be provided
- You have read and understood our Refund Policy and Pickup Policy
Placing an order constitutes an offer to purchase. We reserve the right to decline or cancel any order at our discretion, including in cases of pricing errors, product unavailability, or suspected fraudulent activity. If we cancel your order, you will receive a full refund.
4. Pricing and Payment
All prices are listed in US Dollars (USD) and are inclusive of any applicable taxes unless stated otherwise. We reserve the right to change our prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.
Payment is processed securely through Square, Inc. We do not store payment card information. By completing a purchase, you also agree to Square's terms of service and privacy policy.
5. Menu and Product Information
We make every effort to ensure that our menu descriptions, ingredients and allergen information are accurate. However, menu items may change without notice, and minor variations in preparation may occur.
Food Allergens: Our food is prepared in an environment where common allergens including gluten, dairy, eggs, nuts and soy are present. We cannot guarantee that any menu item is completely free from allergens. If you have a serious food allergy, please contact us before ordering at orders@bombaytothebay.com. It is your responsibility to inform us of any dietary restrictions or allergies when placing your order.
6. Pickup Policy
All orders are pickup only. No delivery service is offered. By placing an order, you confirm that you will collect your food from our designated truck location at your selected pickup time. Please refer to our full Pickup Policy for details.
7. Cancellations and Refunds
Our cancellation and refund terms are set out in our Refund Policy, which forms part of these Terms and Conditions. Please review the Refund Policy before placing your order.
8. Intellectual Property
All content on our website — including but not limited to our logo, brand name, photography, menu copy, illustrations and design — is the property of Bombay Flavors LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Bombay Flavors LLC shall not be liable for:
- Any indirect, incidental, special or consequential damages arising from your use of our website or products
- Any loss of data, revenue or profits
- Any personal injury or property damage arising from your consumption of our food, except where caused by our negligence or wilful misconduct
- Any temporary unavailability of our website or ordering system
Our total liability to you for any claim arising from these Terms shall not exceed the total amount you paid for the specific order giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless Bombay Flavors LLC, its officers, employees and agents from any claims, losses, damages or expenses (including legal fees) arising from your violation of these Terms or your use of our website or services.
11. Third-Party Links and Services
Our website may contain links to third-party websites or services (such as social media platforms and payment processors). We are not responsible for the content, practices or policies of any third-party site. Your use of third-party services is subject to their own terms and conditions.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, United States. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Alameda County, California.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be published on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Bombay Flavors LLC
📧 orders@bombaytothebay.com
📞 +1 (510) 284-8333
📍37011 Fremont Blvd, Fremont, CA 94536, United States
