Privacy Policy
Last updated: 17 July 2026
Bombay to the Bay — Privacy Policy
Operated by Bombay Flavors LLC, Fremont, California.
This Privacy Policy explains how Bombay to the Bay ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at bombaytothebay.com or place an order with us.
By using our website or placing an order, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you use our website or place an order, we may collect the following:
Information you provide directly:
- Full name
- Email address
- Phone number
- Pickup time preference
- Order details and special instructions
Information collected automatically:
- IP address and browser type
- Pages visited and time spent on the site
- Device type and operating system
- Referring website or search term
Payment information:
We do not store your payment card details. All payments are processed securely through Square, Inc. Square's own privacy policy governs how your payment data is handled. We receive only a confirmation of successful payment.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your food orders
- Send you order confirmations and pickup reminders
- Respond to your enquiries and customer service requests
- Improve our website and ordering experience
- Send you updates about our menu, specials, or truck location — only if you have opted in
- Comply with applicable laws and regulations
We do not sell your personal information to third parties. We do not use your information for automated profiling or targeted advertising without your consent.
3. Information Sharing
We may share your information with:
Service providers: Third-party vendors who help us operate our website and process orders — including our website host, payment processor (Square), and email service provider. These parties are contractually required to keep your information confidential and use it only to provide services to us.
Legal requirements: We may disclose your information if required by law, court order, or governmental authority.
We do not share your personal information with advertisers or marketing companies.
4. Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings, though this may affect certain website features.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Order records may be retained for up to 3 years for accounting and legal compliance purposes.
6. Your Rights — California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise any of these rights, please contact us at orders@bombaytothebay.com.
7. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
8. Security
We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites (such as our social media profiles). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
For any questions, concerns, or requests related to your privacy:
Bombay Flavors LLC
📧 orders@bombaytothebay.com
📞 +1 (510) 284-8333
📍37011 Fremont Blvd, Fremont, CA 94536, United States.